FAQs

When will I get my order?

Soon! Most items ship on the next business day. I cover shipping within the US via First Class Mail and generally domestic packages make it to their destination in 3-5 days after I ship. Please note that delays are out of my control. If you need something by a specific date, please upgrade to expedited shipping at checkout.

Do you accept returns or exchanges?

Of course! Details are listed under my full return policy.

Can you make that shorter / longer / in another color?

I'll try. Whether you need a pair of hoops beaded in your favorite team colors (Yes, I've done that!) or you want a scaled down necklace, just ask at misty@dragonflymamadesign.com. Please note:custom items are final sale.

What's the best way to measure my wrist for a bracelet? 

Glad you asked! I've got lots of bracelet fit advice here: Bracelet Sizing Guide

Do you sell at in-person events like craft fairs and pop-ups?

Yes! If you'd like to see Dragonfly Mama Designs in person, I announce events on my newsletter and on social media so be sure to subscribe to the   Dragonfly Mama Fliers Club and follow me on Instagram.

Do you ever have sales or offer discounts?

Occasionally. I announce them on my newsletter and on social media so be sure to subscribe to the Dragonfly Mama Fliers Club and follow me on Instagram.

How should I take care of my Dragonfly Mama Designs Jewelry?

For best results, store all jewelry in the cotton bag that came with your order. To keep hardware looking like new, avoid water, lotions and perfumes which can tarnish the metal. Never swim or shower in your jewelry. With care, your jewelry should last for years!

Do you offer discounts for bulk orders?

Sounds fun! Thanks for thinking of Dragonfly Mama Designs. ;)

For 5 or more of the same item, I'm happy to offer a discount. Email me at misty@dragonflymamadesigns.com and we'll set it up. 

How can we keep in touch?

Subscribe to the Dragonfly Mama Designs Fliers Club newsletter
Follow me on Instagram 

Uh...can I have a discount right now? 

Sure, why not? Just subscribe to the Dragonfly Mama Fliers Club and I'll send you a coupon code! 

 Where do I enter a promo code?

Put the items you'd like in your cart and then head to checkout. Look for the Order Summary and enter the promo code there.